Unleash the full potential of Microsoft Dynamics 365 Customer Insights - Journeys
Stop losing customers in disconnected marketing campaigns and start delivering personalised, real-time experiences that drive measurable results across every touchpoint.
You want to create seamless customer journeys across email, SMS and social media that perform?
I think we've met before.
We all know that today's customers expect personalised experiences across every channel. They want to receive the right message at the time time, seamless transitions between channels and they even want us to understand their needs, before they ask.
It's a tough challenge but the good news is that DigiCentr can help. Using Microsoft D365 Customer Insights, you can hook up first and third-party data to create a rounded view of your customers and trigger communications to them, when they want it and how they want to consume it.
We're experts in crafting customer journeys that perform in D365 Real Time Journeys. Plus we've trained over 75 users to confidently and competently run their own successful campaigns.
Make the most of Real Time Journeys
At DigiCentr, we don’t just plug you into Microsoft Dynamics 365 Customer Insights – Journeys, we partner with you to unlock its full potential. Whether you're just getting started or refining new and existing journeys, we’ll work closely to understand where you are, identify untapped opportunities and tailor the platform to your goals.
From strategic planning to hands-on optimisation, we help you:
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Personalise customer experiences with precision
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Design and automate journeys that actually convert
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Maximise data insights to drive continual performance improvements
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Select your audiences for precision targeting
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Define goals and - when you've met them - celebrate your success
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Manage and measure the impact of events, making them more enjoyable for everyone
Fancy a chat?
What is Microsoft Dynamics 365 Customer Insights - Journeys?
We think you've made it to the right place, but just in case - here's the inside scoop.
Microsoft Dynamics 365 Customer Insights - Journeys is an intelligent marketing automation platform designed for technically minded marketers. It unlocks the ability to orchestrate personalised customer experiences at scale, combining real-time customer data, AI-powered insights, and multi-channel engagement capabilities to create seamless journeys that convert.
Unlike traditional marketing automation tools, Customer Insights - Journeys has the power to operate in real-time, responding to customer behaviours as they happen.
The result? Marketing campaigns that feel personal, timely, and relevant - driving higher engagement, more qualified leads, and measurable ROI. What's not to like?